Privacy Policy

Last Updated: June 16, 2020

This privacy policy (“Policy”) governs the Dynamic Grid website (https://dynamicgrid.ai) and the Introspective Systems website (https://www.introspectivesystems.com) operated by Introspective Systems, LLC, a Maine limited liability company (“Introspective Systems,” “we” or “us”). We refer here to both websites together as the “Service.”

This Policy describes the ways that we collect, use and disclose personally identifiable information (“PII”) of individuals who visit, access and interact with the Service (“you”). The Policy applies to PII that we collect ourselves as well as PII that may be collected about you by third-parties with which we work.

This Policy does not apply to PII collected by:

  • us offline or through any other means, including on any website operated by us or any third party that is not the Service; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible via the Service.

By visiting, accessing or interacting with the Service, you agree to our collection and use of PII as this Policy describes. This Policy may change from time to time without separate prior notice to you. Your continued use of the Service after any modification means that you acknowledge the change and agree to the practices that we disclose in the Policy.

PII That You Provide Us

The PII that we collect on or through the Service may include:

  • Information that you enter into forms on the Service. We may also ask you for information if you report a problem with the Service.
  • Records of your correspondence (including email addresses), if you contact us.

In these ways, we may ask you for your name, email address, phone number, home and work addresses and other contact information.

PII That We Collect Through Automatic Data Collection Technologies

As you use the Service, we may use automatic data collection technologies to collect information about your equipment and browsing actions, including:

  • Details of your visits to the Service, including traffic data, location data, logs, and the resources that you access and use on the Service.
  • Information about your computer and Internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

We collect this information to help us understand how people use the Service, how we can improve its speed and how we can make it easier for people to use it. The technologies we use for automatic data collection may include cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but doing so may make you unable to access certain parts of the Service. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you visit the Service.

How We Use Your PII

We use your PII to:

  • Provide the Service to you.
  • Provide you with information, products, or services that you request from us.
  • Let you know about changes to the Service or any products or services we offer or provide though it.
  • Fulfill any other purpose for which you provide it.

If we use your email address to communicate with you (with the exception of transactional emails regarding your use of the Service), we will provide you with the option to unsubscribe or opt out of future  .

How We Disclose PII to Others

We will not sell, rent, license or disclose PII to third parties except:

  • to work with third-party companies that we use to provide or market the Service or other products that we offer (“Third-Party Services,” below);
  • where we believe it is necessary to respond to legal claims asserted against us, to comply with legal process (e.g. warrants and subpoenas), to enforce or administer our agreements, to prevent fraud, for risk assessment, for investigation, and to protect the rights, property or safety of us, our users or others;
  • to subsidiaries or affiliates that we may have today or in the future;
  • to disclose to another company in the course of a business acquisition, merger or sale of assets; and
  • with your consent.

Third-Party Services

We use various Third-Party Services to operate the Service. These currently include the Facebook Application Programming Interface (API), Google Analytics and others and may include more in the future.

Third-Party Services collect, use and share PII pursuant to their own privacy and security policies. Some of them, including Google, may use location information and other PII to serve advertisements to consumers on other websites. By using our Service, you consent to our providing PII with Third-Party Services to be used in accordance with their own privacy and security policies as they exist today and as they may change in the future.

For more information about how Google’s services use PII, see “How Google uses information from sites or apps that use our services.”

Data Security

We use reasonable efforts to protect your PII from unauthorized access, but we cannot guarantee that it will be free from unauthorized access by third parties such as hackers. By using the Service, you (a) consent to our using PII as described in this Policy notwithstanding this risk; (b) irrevocably waive any claims against us in any forum worldwide relating to the collection, interception, use or disclosure of PII by third parties unauthorized by us; and (c) agree to notify us promptly if you suspect any unauthorized usage of PII.

For more information on protecting your privacy, please visit www.ftc.gov/privacy.

Minors

To access or use the Service, you must be at least 13 years old and have the requisite power and authority to understand and consent to the practices described in this Policy. No one under age 13 may provide any information to the Service. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Service.

“Do Not Track” Technology

If you use Do-Not-Track tools to prevent websites and software products from tracking your online behavior across websites, our Service will not track you, but please be aware that some aspects of the Service may not then function as we intend. You may also be able to disable certain tracking signals used by individual Third-Party Services, which you may do by accessing those services.

Cookies and Other Storage Technologies

When you use the Service, we or our Third-Party Services (including Facebook) may use tools to collect information about how you use it. These tools may include cookies, web beacons or other storage technologies that store users’ IDs or passwords to personalize web pages that they see and provide website analytics. We may also use these tools in advertising the Service. You are welcome to opt out of our use of these tools with you, and you can learn more about how to do so at the Digital Advertising Alliance’s Webchoices page, European Advertising Standards Alliance (EASA)’s Framework and the Network Advertising Initiative’s Consumer Opt Out page.

No Rights of Third Parties

This Policy does not create rights enforceable by third parties, nor does it require disclosure of any information relating to users of the Service.

Limitation of Warranties

We make no representations, warranties or promises about the security of PII except as stated expressly in this Policy or where required by law.

For More Information

Please direct any questions about this Policy to info@dynamicgrid.ai or our phone number shown on the Service.

Update this whenever you update the policy. Be sure to keep copies of all previous versions archived; later, you may need them either in the event of a lawsuit or to be able to prove to business partners or investors which versions were in effect at various times.

Federal law requires you to let all email recipients opt out of most emails anyway, so the best practice here is to say so in the Privacy Policy and then make sure you comply with opt-out requests. Most commercial email services (e.g. MailChimp, Constant Contact) are helpful here because they make compliance easy.